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Norton AntiSpam Outlook Plugin is slow to load

Envoyé le: 2018-03-25 | 13:58 · 3 Replies · · Traduction:

Norton AnitSpam Outlook Plugin is causing decreased performance with Outlook 2016. I get the message "Outlook detected a COM add-in problem". The average delay for the plugin is 15.81 seconds. The add-in is currently disabled. Is there a way of speeding up things?

Windows 10, Outlook 2016.

Thématiques: AntiSpam, Performance, Windows 10

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Re: Norton AntiSpam Outlook Plugin is slow to load

Envoyé le: 2018-03-25 | 15:33 · Permalien

Hello Shaun. Check this setting in your Norton dashboard, go into Settings>Antispam>Client Integration tab. Click "Register Addin" just to the right of Outlook and ensure the Outlook slider is ON.

Cheers

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions
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Re: Norton AntiSpam Outlook Plugin is slow to load

Envoyé le: 2018-03-25 | 16:58 · Permalien

I followed the procedure and relaunched Outlook 2016. It still disabled the add-in.

Cheers!

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Re: Norton AntiSpam Outlook Plugin is slow to load

Envoyé le: 2018-03-25 | 17:05 · Édité: 2018-03-25 | 17:08 · Permalien

Thanks for the feedback. I should have already asked what version of the Norton Product you have installed. The current version is 22.12.1.15. Give this suggestion a go. This should disable the add-in. https://support.symantec.com/en_US/article.TECH236942.html

Reboot your machine and run Outlook to recheck for the issue persisting. If it doesn't re-enable the add-in again, restart Outlook. Recheck once more. Outlook 2016 is compatible. https://support.norton.com/sp/en/us/home/current/solutions/v115546062_EndUserProfile_en_us

Cheers

MS Certified Professional Windows 11 Home 22H2 x 64 build 22621.1702 - Windows 10 Pro x 64 version 22H2 / build 19045.3031 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.4.6 / Opera GX LVL4 (core: 98.0.4759.74) 64 bit-Early Access w/Norton Chrome Extensions

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