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load the VPN for secure VPN on my new iphone X

I have problem to load the VPN for secure VPN on my new iphone X

   [Note: Post was published in a discussion related to Norton Core now promoted by Admin to be an individual thread in the Other Norton Products -board].

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Re: load the VPN for secure VPN on my new iphone X

js2651:

I have problem to load the VPN for secure VPN on my new iphone X

What problem are you seeing? What error message(s) do you see?

Are you using a Norton Core version of your Norton Security product as the original poster here?

Things happen. Export/Backup your Norton Password Manager data.
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Re: load the VPN for secure VPN on my new iphone X

When I log into the app, I was asked to allow VPN loaded. I tap 'allow'. I put in my code. The iPhone is not allowing loading the VPN. I do not understand the issue of Norton Core version. I signed into my Norton account password to get the app.

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Re: load the VPN for secure VPN on my new iphone X

 I tap 'allow'. I put in my code.

What code are you referring to? Was it the 2 factor authorization for your Norton Account? 

I do not understand the issue of Norton Core version.

You had originally posted in a thread that the user was using the Norton Core router, and the accompanying software subscription that would allow installation of some Norton mobile apps. It appears you do not use a Core, so you can disregard my question about it.

Things happen. Export/Backup your Norton Password Manager data.

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