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How to capture and upload Windows Event Viewer logs for Norton
Please follow below steps to capture Windows "Event Viewer" logs
- Open "Event Viewer" from command prompt:
Press Windows+R to open the Run dialog, enter eventvwr (or eventvwr.msc) and hit OK.
Click on Windows "Start" button
Click "Control Panel" > "System and Security" > "Administrative Tools", and then double-click "Event Viewer"
Click to expand "Windows Logs" in the left pane, and then select "Application".
Click the "Action" menu and select "Save All Events As".
Save the file "forumusername.evtx" and click the "Save" button.
Click the "OK" button if you see a "Display Information" dialog.
Move saved file into a folder and compress folder. Upload compressed folder under requested forum post under "Log Files" section.