Norton Family Accessibility Service keeps turning off when android 10 phone restarts
Envoyé le: 2021-11-10 | 01:41 · Édité: 2021-11-10 | 01:42 · 3 Replies · Permalien · Traduction:
My son`s Android 10 phone will automatically turn off/disable the Norton Family Accessibility Service every time the phone restarts or if the phone is turned on.
Please urgently assist
Re: Norton Family Accessibility Service keeps turning off when android 10 phone restarts
Envoyé le: 2021-11-10 | 22:52 · Permalien
Thanks for trying out suggested solutions.
There are a few more factors that could possibly kill background services in Android devices.
So, Please check if your phone's battery saver has been turned on. In most phones, the battery saver option disables the accessibility services thus rendering the apps useless. Kindly try disabling this if it is already enabled.
Also, If you've installed a third-party app to clean your phone or stop running background processes, you'll need to make an exclusion for the NF Android app.
If the above two suggestions didn't work, then there could be a possibility that your device manufacturer could have imposed restrictions on the background services to improve the performance of the device (For example, Huawei does this). In such cases, Accessibility service related functionalities will not work as expected.
Norton Family Team