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Subscription ends earlier

Hi my subscription runs out 18thJanuary 2022 yet today 25th November 2021 it says I only have 22 days left. Where it should be 54 days 

[Edit: Calrified the subject]

Thématiques: Subscription

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Re: Subscription ends earlier

Please run from Classic view -> Help -> Subscription Status ... see if helps. 
Please check your Norton account for subscription details. 
https://my.norton.com/extspa/account/subscriptions
Please confirm machine date/time stamp is correct. 
Please post back progress. 

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Re: Subscription ends earlier

Have tried  your suggestion but still no joy. I have purchased my 2022  360 premium I will wait till it runs out then install my new one

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Re: Subscription ends earlier

Be sure you have ensured that you have turned off the Automatic Renewal for your current subscription, or you will have to deal with trying to get a refund.

As you have already purchased the new subscription, a suggestion is to contact Norton Support and ask them to add the time of from your new product key to your existing subscription.     www.norton.com/contactcs  

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