I have been subscribed automatically for two products but I need only onw
Envoyé le: 2022-02-06 | 07:22 · 1 Reply · Permalien · Traduction:
I have been subscribed automatically for norton standard and norton premium services. I do not need the norton premium services. I usually subscribe only for norton standard and intend to keep only that. How do I get refunded?
Re: I have been subscribed automatically for two products but I need only onw
Envoyé le: 2022-02-06 | 08:11 · Édité: 2022-02-06 | 08:16 · Permalien
Norton Community does not have access to your Norton account nor your billing information.
Please contact Norton Support regarding refund.
Online Refund Request
Refunds for Norton annual subscriptions
Please see your Norton account to manage licenses / subscriptions.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
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