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Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-03-29 | 11:25 · 8 Replies · · Traduction:

Total Assets and Available Assets Gap taking longer to update. Is anyone else notice that the Available Assets taking longer to update towards your Total Assets. I have been noticing a slow update and the gap is getting bigger. Can this be fixed? Why is it taking longer than usual to get what you mined?

Thématiques: Mining
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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-21 | 10:49 · Permalien

It has been fixed thank you.

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-20 | 22:33 · Permalien

Okay so I checked again today and the difference between Total Assets and Available Assets gap has doubled. For example if you have 30 dollars in Total Assets but your Available Assets is 15 dollars. This shouldn't be happening and should be fixed as there shouldn't be such a large gap. 

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-21 | 05:19 · Permalien

Gas fees were high recently and would prevent that exchange to happen. I just noticed this morning that almost all payments have been caught up. BTW the calculation of when payouts happen has nothing to do with your total vs. available. 

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-21 | 09:00 · Édité: 2022-04-21 | 09:01 · Permalien

I'm not talking about the gas fees. So I just check again this morning and it is still the same for like 2 days or more. Where the difference is like double like in my first post. For example 30 dollars in Total Assets but available is still 15 dollars and I want to withdrawal the 30 or at least 20+ but I can't cause it is stuck at 15 still. Not sure why it doesn't catch up to at least to 20+ so there isn't such a large gap. Didn't see these problems till recently the gap has been getting bigger and bigger. And before the gap was smaller and it would catch up quicker between the two.
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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-21 | 09:38 · Permalien

We will have to take a closer look at your account. From what I can see, we have caught up on everything owed to our pool all the way down to the $9 level about 2 days ago. Send me a private message with your email and I will have someone take a look.

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-21 | 10:49 · Permalien

It has been fixed thank you.

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-21 | 11:19 · Permalien

We didn't "do" anything, did you happen to have a cached value on your screen?

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-26 | 09:57 · Édité: 2022-04-26 | 10:01 · Permalien

Sorry not sure what is causing this. My only guess is that it could be the VPN, since have it on when mining. It could cause it to have a back log of mined balance info not being processed. That is my guess.

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Re: Total Assets and Available Assets gap taking longer to update.

Envoyé le: 2022-04-26 | 10:39 · Permalien

I am not certain if that could cause an issue. If you jump off the VPN does it update? Can you go to a different browser or clear your cache in the current browser?

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