"We are unable to verify your Subscription" loop of insanity for Norton Anti Track

Precondition.

I've bought and installed the software.

I've added the application to my browsers.

When I attempt to open from the Norton tool, there is a flag icon which states that I need to set it up.

I click "Open"

1. A window opens which states "We are unable to verify your subscription" with a link with the text "How do I Fix this?"
2. I click the link.
3. It brings me to a the Norton.com page, which asks me to sign in.
4. I sign in.
5. From here, I'm on my own. There's no further instruction.
6. I click on My Norton.
7. I see my applications. It tells me I have Norton AntiTrack. It has an option to download.
8. I download it.
9. A message tells me I've already downloaded it.
10. Cool, so I should be able to open it, right?
11. Nope. I click Open from the tool and I get back to step 1- A window opens which states "We are unable to verify your subscription" with a link with the text "How do I Fix this?"
12. I try this a few times.
13. I start to question my sanity.