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bjm_ Guru
Combattant Norton25
Insc: 2008-09-07
Messages: 32,245
Solutions: 1,894
Remerciements: 5,162
Re: Request for a refund
Envoyé le: 2022-04-27 | 17:21 · Permalien
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
Re: Request for a refund
Envoyé le: 2022-05-01 | 06:48 · Permalien
The online Refund request is not working. It does not react to your clicks. Why is everything related to cancelation of subscription or refund is not working? Is it a Norton policy "never ever refund"?
bjm_ Guru
Combattant Norton25
Insc: 2008-09-07
Messages: 32,245
Solutions: 1,894
Remerciements: 5,162
Re: Request for a refund
Envoyé le: 2022-05-01 | 07:16 · Édité: 2022-05-01 | 08:10 · Permalien
Leo1984:The online Refund request is not working. It does not react to your clicks. Why is everything related to cancelation of subscription or refund is not working? Is it a Norton policy "never ever refund"?
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.
https://support.norton.com/sp/en/us/home/current/autorenew
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Contact Norton Support ->
Chat Support: Chat Now
Phone Support: View local phone numbers
regarding Chat Support: Chat Now
Please allow all Norton pages content.
Please turn off ad blocker, tracking prevention and VPN.
Chat Support -> Please review:
https://community.norton.com/en/comment/8522626#comment-8522626
Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".
regarding Phone Support: View local phone numbers
Please allow all Norton pages content.
Please turn off ad blocker and VPN.
Please share your geo-location/country.
Maybe, I can post Norton Support phone number, if you want?
Are you United States?
Twitter Norton Support
https://twitter.com/NortonSupport
bjm_ Guru
Combattant Norton25
Insc: 2008-09-07
Messages: 32,245
Solutions: 1,894
Remerciements: 5,162
Re: Request for a refund
Envoyé le: 2022-05-01 | 08:16 · Édité: 2022-05-01 | 08:28 · Permalien
eduardo tadena:Hi! I cancelled my automatic yearly renewal subscription on 06/04/22. When can I get my refund of AUD$194.99? Thank you.
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Australia
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