As stated I have the TEN Licence product but the HP i7 is not offering the 'Software Updater' that is being used on other ones. The machine IS fully up-to-date and ALL are running the latest Windows10 (Home & Professional). I have done the 'Version Check' as well. But even the offer for it is just not shown on the 'My Norton' page.
Thank you all in eager anticipation of any kind assistance in this matter