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How do I know my files have been successfully backed up?

Envoyé le: 2022-06-26 | 07:09 · 16 Replies · · Traduction:

 I used to get a tick on the files but now there is only a tick on photos not my office documents? I do not want to have to go through the back up set to check?  Thank you 

Thématiques: Backup

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-26 | 07:15 · Édité: 2022-06-26 | 07:17 · Permalien

Does this help?

  • Backup Status Overlay: Inserts an icon on files.

    Protected - Green icon next to the file indicates that the file has been backed up

    Unprotected - Blue icon next to the file indicates that the file has been modified after it has been backed up

    Excluded - Gray icon next to the file indicates that the files has been excluded from its backup set

https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v7821374

Caveat: I don't use Backup Status Overlay

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-26 | 08:27 · Permalien

I have a green tick on photos but nothing on my office documents.  However when I check my backup set the office document files are in the backup set just backed up?

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-26 | 09:07 · Édité: 2022-06-26 | 09:24 · Permalien

Sorry, I don't use Backup Status Overlay. 
I run Norton Backup manually. 
for example: Complete - View Details & Security History.

Please confirm Windows Fast Startup is off. W10 [here] W11 [here]

Please run Norton LiveUpdate + Restart (not Shut down) machine.

Please toggle Backup Status Overlay Off - Restart machine - toggle Backup Status Overlay On ... test. 

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-26 | 09:19 · Permalien

I still see the green check marks on my documents and financial files that I back up. Try turning the Backup overlays setting off, restart your computer, and then turn the setting back on again. Sometimes settings just get muddled.

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-29 | 08:40 · Permalien

Thank you for your response but I have tried switching off the overlay and reinstating it but it is still not working. I will look into it further and experiment.
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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-29 | 08:45 · Permalien

Thank you for your response, I do not want to interfere with the fast start up settings as |I am not confident enough but I have tried the rest to no avail. I will experiment further to see if it is something on my PC.
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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-29 | 09:01 · Édité: 2022-06-29 | 09:10 · Permalien

as test: 

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-06-29 | 15:24 · Permalien

Have you checked online to see if the files are backed up? 

Have you reinstalled your Norton recently? If so, you have to be sure you set up the backup set again to backup those files.

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-01 | 10:40 · Permalien

thank you for your response.  I have checked online and my files are backed up but I used to have an icon showing on the backed up files which I found handy.  I have uninstalled and reinstalled norton, unchecked the overlay status and toggled it back on after a restart but to no avail.  I think I will just have to live with it.

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-01 | 10:44 · Permalien

Cromlyn:

 unchecked the overlay status and toggled it back on after a restart 

and you click Apply....just asking  

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-01 | 11:00 · Permalien

yup :)

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-01 | 11:08 · Permalien

Cromlyn:

yup :)

head scratch why no overlay
Sorry 

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-20 | 05:46 · Permalien

@Cromlyn

any progress 

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-20 | 09:59 · Permalien

None at all.  I have tried everything I can think of and all suggestions to no avail.  I will just have to live with it.

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-20 | 10:28 · Édité: 2022-07-20 | 10:29 · Permalien

Cromlyn:

None at all.  I have tried everything I can think of and all suggestions to no avail.  I will just have to live with it.

~ head scratch why no overlay
Windows Admin user account? 
You've created new Backup Sets since Norton reinstall?  

@peterweb, @SoulAsylum

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Re: How do I know my files have been successfully backed up?

Envoyé le: 2022-07-20 | 15:31 · Permalien

I already suggested toggling the overlays in a post above. I have no other suggestions at this time.

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