Ce sujet a besoin d'une solution.
Remerciements0

Cannot Restore files from backup

Envoyé le: 2022-08-09 | 06:47 · 2 Replies · · Traduction:

I have Norton LifeLock.  They have been backing up my files for a long time.  I recently lost most of my data on my hard disk.  I have been trying to restore all the files that Norton was backing up.  NOTHING WORKS.  I cannot get chat with an assistant at Norton to work.  I am at a total loss and do not know what to do.

Wayne

Thématiques: Windows 10, Backup, Customer Support Feedback

Réponses

Remerciements0

Re: Cannot Restore files from backup

Envoyé le: 2022-08-09 | 07:14 · Permalien

Have you installed 360 on your computer? If so, you just need to start the Restore function of the Backup feature. In the What tab, you look for the location where your backups were stored.

This Norton Support article should help.    https://support.norton.com/sp/en/ca/home/current/solutions/v6958542

Remerciements0

Re: Cannot Restore files from backup

Envoyé le: 2022-08-09 | 07:42 · Permalien

Ammon999:

I cannot get chat with an assistant at Norton to work.  

Norton Support is via Chat or Phone.  No email support. 

Please review: ~ regarding Chat Support ~ regarding Phone Support
here > https://community.norton.com/en/comment/8530796#comment-8530796

as test: Chat from Edge ... okay for me. 

~ Contact Norton Support

Twitter Norton Support
https://twitter.com/NortonSupport(link is external)(link is external)

~ regarding Phone Support
Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?

This thread is closed from further comment. Please visit the forum to start a new thread.