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Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-19 | 12:17 · 14 Replies · · Traduction:

Mine just began today and I have to be fully open and honest. I adore Norton, in my opinion, after using it for decades, far longer than the current 360 versions of all things, or having to be connected to the net for any reason to connect to any of your software - in fact, back in the days when everything you paid for came with a disc for you to own and install and reinstall whenever or however many times you wanted to, and you didn't have to renew - so I've been using Norton for a long, long time... and I have always, and still do, find it to be the fastest, least sluggish and best anti-virus (and more) program out there. 

That being said, this new "look" actually looks like it went back a few decades to an antiquated and DOS type of look and feel. And, it's not just the icon itself, and by the way, yellow is my least favorite color and anything so bright is distracting to me, the entire program when opening it has now adopted this God awful bright yellow. It's terrible. It looks like something it's not - it looks like a cheap program, one of those freebees you download, install, then uninstall and delete, which is not at all what Norton is. This isn't an upgrade or facelift to a modern look; it visually looks like a downgrade and face-fall. I don't mean that to sound insulting, I'm genuinely interested in giving honest and humble feedback for a product I adore. It's very, very distracting and annoying to see a bright yellow icon, on my taskbar, which is where I want it, and equally as distracting and annoying to see the bright yellow when I open My Norton, or the classic view as well. Whoever came up with this idea came up with a very poor idea, but worse, whoever approved this "new look," gave absolutely no thought into how cheap and distracting it actually looks and makes the program look and feel. In fact, the entire forum/Norton community is filled with it, not only does it look like it's 1980, but it's painful on the eyes. (again, no intention of insult, just humble honest feedback). 

Even as I'm typing this, I can't get my eyes to stop looking down at the canary bright yellow boxes on my taskbar (start and task). It's pretty bad, not only as a preference, but it genuinely looks antiquated in both the icon and the program itself. It's a God awful bright yellow box of an icon and a God-awful fright yellow background in the program options. I have faith and or maybe just too much hope, that Norton will realize what a large mistake this was and put back the muted yellow and green that it's known for and that looks far more modern and easier on the eyes than this does. 

Sorry for the file attachment of pictures everyone, I can't find the insert picture option anywhere. 
 

Pièce Jointe: 
PDF icon 4 areas of antiquated, distracting bright colors
PDF icon Community Forum just as bad
Thématiques: LiveUpdate

Réponses

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-19 | 12:31 · Édité: 2022-08-19 | 12:34 · Permalien

Kimba Essence:
Mine just began today and I have to be fully open and honest. [...]

https://community.norton.com/en/comment/8533154#comment-8533154

Kimba Essence:
Sorry for the file attachment of pictures everyone, I can't find the insert picture option anywhere. 

https://community.norton.com/en/comment/8533155#comment-8533155

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-19 | 16:16 · Permalien

and the entire update is a joke

I have to uninstall it on three machines---

FW rules are not selectable or editable

VPN is crap and hangs

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-19 | 16:17 · Permalien

and THEY DID NOT EVEN CENTER THE TEXT!!! on the buttons!!!!

man, I would flunk this entire class.

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-23 | 06:49 · Permalien

Thank you for your feedback. We have sent this to the respective teams. 

@hdiovineno,

Could you please elaborate on the Firewall issue? 

and THEY DID NOT EVEN CENTER THE TEXT!!! on the buttons!!!!

Also, can you share a screenshot of the text you are referring to? Thank you.

Gayathri R | Norton Forums Global Community Administrator | NortonLifeLock
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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-24 | 09:36 · Édité: 2022-08-24 | 09:39 · Permalien

This old and new interface combine thogetter are really confusing I would love to see completley new modern and redesign UI for Norton this has been for years all the same. I want to see a new redesigned modern flat smooth user interface!

Norton please do this for us, for all community make new fresh UI not based on the old one. It's really time after all this years.

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-24 | 15:28 · Permalien

got3n:

This old and new interface combine thogetter are really confusing I would love to see completley new modern and redesign UI for Norton this has been for years all the same. I want to see a new redesigned modern flat smooth user interface!

Norton please do this for us, for all community make new fresh UI not based on the old one. It's really time after all this years.

I guess this is a personal perception or preference for some users. Personally, I could care less how pretty or new the interface is, as long as the underlying product does its job.  Just me.

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-25 | 00:34 · Permalien

@Kimba Your thread title made me lol because it is right. Like what's the deal with the huge font size if you use the classic view? It looks like html from My[_____].

Windows 11 Pro 64-bit / Norton 360 Standard v.22.22.x.x
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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-25 | 01:10 · Édité: 2022-08-25 | 01:11 · Permalien

@peterweb I guess this is a personal perception or preference for some users. Personally, I could care less how pretty or new the interface is, as long as the underlying product does its job.  Just me.

Hey, for such a big company as Norton we want both amazing look and top protection. No compromise!

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-25 | 15:02 · Permalien

It's terrible. It looks like something it's not - it looks like a cheap program, one of those freebees you download, install, then uninstall and delete, which is not at all what Norton is. 

lol- and TY Kimba Essence for posting what I suspect a lot of us are thinking. 

For a company/product of this size... I don't think the expectation of software "elegance" -including the look and feel- is out of order here.  Retro is definitely not a good look.

My vent:  After finally, finally resolving a VPN issue, the unexpected "update" actually hung up my laptop restart for a worrisome period of time.   When I finally could see my desktop again, the taskbar icon had been replaced by a blank document icon, and the new graphics were so shoddy and dated, I honestly wondered if my laptop had been hacked.  

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-08-28 | 09:20 · Permalien

I too have used, and liked, Norton products for decades. But now I felt I had to post on this forum.

The overall use of "canary yellow" on Norton’s web page and the new design of My Norton (the start page of Norton 360) looks cheap and does not signal trust, competence or authority. My opinion is that it may even scare away potential new customers of Norton products.

In my opinion, the previous version of My Norton looked trustworthy and classy (see attached file My_Norton_1, page 1).

Now, I find it very puzzling that an established, big company like NortonLifeLock has graphical designers that have come up with this new design. And, that this design has been approved by the company.

I don’t know how the English version of My Norton looks, but, on the Swedish version the following applies (see attached file My_Norton_1, page 2):

  1. There are two types of buttons used. The one on the left has rounded corners. The ones on the right have rounded sides. The button on the left has uppercase letters and the ones on the right have lowercase letters. This combination looks amateurish.
  2. A mysterious rectangle that is there probably just because no one bothered to remove it.
  3. The text goes outside the button.
  4. The text “LOGGA IN” (“LOG IN” in English) is on two lines. And it is not underlined although it is clickable.

From my perspective, the new graphical user interface of My Norton looks as if it’s been designed by a team of people with very little or no graphical education or skills. And that they have not communicated with each other during, or after, the process. And the overall implementation of the “canary yellow” does not help.

Jokingly, I ask myself: Has this happened because Norton has been hacked?

And thanks, Kimba Essence, for your reflections on the “new” look of Norton! I agree with everything you say on the topic!

Pièce Jointe: 
PDF icon My_Norton_1
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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-09-04 | 00:14 · Permalien

Just like a few others I just registered to the forum solely to let Norton know I fully agree with Kimba Essence!
The whole program ui looks like some Spam/Scam software, cheap, unreliable, and like something that came out of an 80's game or so.
The yellow on the taskbar icon irritates constantly. So much that I now removed it and as a consequence not having a direct optical confirmation of security anymore!
 

Like Northrun mentioned I also think that this look may even scare away potential new customers and maybe even makes existing customers think twice before renewing there subsciption.

Please Norton, do a rollback or make a complete new design with a modern look and feel. 

 

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-09-04 | 19:15 · Édité: 2022-09-04 | 19:20 · Permalien

"Please Norton, do a rollback or make a complete new design with a modern look and feel. "

Yeah, maybe after 1-2 years they will consider your complaints, and I'm not sure.

It is what it is, unfortunately, as long as the product does it's job I can live with that ugly Norton GUI. 

Cheers,

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-09-05 | 00:23 · Permalien

This GUI is so ugly and old that makes me wondering is they really don't see it or just dont care about it at all.

I would love to see complete new skin for our Norton. Please make it right Norton!

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Re: Canary Yellow and 1980's upgrade/downgrade look?

Envoyé le: 2022-09-05 | 04:02 · Permalien

Here is an overview of the previous, and the "new", GUI of Norton 360.


As I have written in an earlier post, I don’t know what the new English version of My Norton looks like, but, on the Swedish version the following applies:

  1. There are two types of buttons used. The one on the left has rounded corners. The ones on the right have rounded sides. The button on the left has uppercase letters and the ones on the right have lowercase letters. Such a combination looks amateurish.
  2. A mysterious rectangle that is there probably just because no one bothered to remove it.
  3. The text goes outside the button.
  4. The text “LOGGA IN” (“LOG IN” in English) is on two lines. And it is not underlined although it is clickable.

And last, but not least, the dreaded and infamous “Canary Yellow” …

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