Windows 10 user check box is not there

I am not able to select child's user account in windows 10 as there is no check box next to the user. 

Thématiques: Child Profile, Windows 10


Accepted Solution

Re: Windows 10 user check box is not there


Thanks for reaching Norton Family forums.

We have identified the issue and it will be addressed in our future releases. Meanwhile, please use the Norton Family web portal ( for associating the child's windows account.

More information on the steps to add the child's windows account via "Norton Website" can be found in the below link:

Norton Family Team

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