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All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-05 | 16:59 · 10 Replies · · Traduction:

I get monthly email from norton@secure.norton.com with the subject “Your [month] Protection Report.” These have no “Unsubscribe” option.

All emails should have an “Unsubscribe” option. Thus, add an “Unsubscribe” option to these emails. Thanks in advance!

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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-05 | 21:10 · Édité: 2022-11-05 | 21:11 · Permalien

This e-mail does have this UNSUBSCRIBE.

Win 10 Pro version 22H2, |Certified Windows PC Trouble-shooter|
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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-05 | 21:21 · Permalien

My October report, which I received yesterday, doesn't have the Unsubscribe option. I'd provide a screenshot, but Norton astonishingly doesn't accept png, jpg, or gif, which are the only output options that Snipping Tool provides.

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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-06 | 08:44 · Permalien

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-06 | 09:14 · Permalien

Thanks, peterweb. Interesting that Norton allows people to bypass its own "only txt, pdf, and zip" rule.

Regardless, here's the screenshot. No "Unsubscribe" option.

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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-06 | 19:08 · Permalien

You can go back to previous e-mail sent by Norton to Unsubscribe

Win 10 Pro version 22H2, |Certified Windows PC Trouble-shooter|
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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-06 | 19:17 · Permalien

I don't know what that means.

Regardless: I'll repeat my comment to Norton: All emails should have an “Unsubscribe” option. Thus, add an “Unsubscribe” option to these emails. 

Norton: Let me know when you've fixed this. Thanks bunches!!!

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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-06 | 21:11 · Permalien

mb7:

I don't know what that means.

I mean, Norton send these e-mails at regular interval, you can check whether past sent e-mails might have UNSUBSCRIBE option? 

Win 10 Pro version 22H2, |Certified Windows PC Trouble-shooter|
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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-06 | 22:11 · Permalien

My goal is to have a Norton employee confirm that they'll add "Unsubscribe" to all future emails.

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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-07 | 05:28 · Permalien

mb7:

My goal is to have a Norton employee confirm that they'll add "Unsubscribe" to all future emails.

That is gonna be sure.

Win 10 Pro version 22H2, |Certified Windows PC Trouble-shooter|
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Re: All emails from Norton need an "Unsubscribe" option

Envoyé le: 2022-11-07 | 06:45 · Permalien

@mb7

Have these emails you receive never had the Unsubscribe option? If so, check in your Norton Account Email Settings to see if you have opted in to any emails from Norton.