The Secure VPN feature on Norton 360 for Windows is failing to work properly. At random times while I'm connected to VPN, my computer displays the icon that I have no internet connection, Microsoft Outlook desktop app looses its connection, and my Google Drive for desktop has no connectivity. I'm still able to access internet webpages just fine though. I've attempted to get support from Norton 4 times now and I just keep getting transferred around, or when I call they say tier 2 has the ticket and is working on it, but I get no email like I'm supposed to with a ticket number, they say Tier 2 will call you back and do I get a callback NO!. So aside from Nortons horrible customer service can anyone shed some light on what the cause of the VPN feature messing up connectivity of my apps and making windows think that there is no internet connection?