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Envoyé le: 2022-11-27 | 13:20 · 3 Replies · Permalien · Traduction:
Trying NPM before getting something different.
Installed on NPM on iOS 16.1.1. When connected to wifi I always get the message Error while communicating with server. When I turn the wifi off and connect to 5G/LTE then it will connect.
Why will it not connect when on wifi? I do not have any VPNs set up
Envoyé le: 2022-12-05 | 09:48 · Permalien
Do you also have Norton 360 installed on your phone? If so, you do have a VPN on that device.
Are you connecting to your home wifi, or a public hotspot? If a public hotspot, the VPN feature of 360 could be getting turned on automatically. Which could be interfering with the NPM access.
Envoyé le: 2022-12-07 | 13:56 · Permalien
Home wifi. VPN is disabled. NPM still only connects while on celluar. Once I connect it seems to stay connected when switching back to wifi. Still an annoyance to turn everything off just to get NPM to connect initally
Envoyé le: 2022-12-07 | 19:16 · Permalien
One thing to check is turning off the Safe Web feature in Security > Internet Security section of 360. Then see if you still have a connection issue on wifi.
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