By passing Norton Family block
Envoyé le: 2022-12-16 | 13:21 · 1 Reply · Permalien · Traduction:
Hi, i have Norton Family time block set for my kids. However they bypass it on androids by simply tapping on "last used" button and tapping on icon of an app they want to use by using smart pop up view option. Despite Norton Block screen in the background, they can use the app in pop up view... Disappointing. How can i prevent it? Thanks.
Re: By passing Norton Family block
Envoyé le: 2022-12-18 | 23:44 · Permalien
Hi @Greg Maz,
Welcome to Norton Family Forum.
From the backend logs, we see the device is missing few permissions. Could you kindly ensure that all the necessary permissions for Norton Family are enabled in the child’s device. Please refer to this document for assistance in this regard.
Please follow below steps to disable the 'Smart Popup view'
As an additional measure, please also block the “Settings” App in “App House Rules”. Kindly follow this document for the same.
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