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My Norton Installer is bugged, can't close (or even force close)

Envoyé le: 2022-12-27 | 09:33 · 2 Replies · · Traduction:

Image in ModerationThis happens on every start up of my laptop. I can't force close, i can't delete the app. I've tried changing resolution, changing screen etc. to no avail. There's also norton autofix that says a restart is required, but it doesn't work. There's an error cose 8504, 101 on the norton autofix tab.

Anyone know what's up with this?

Thématiques: Software Updater, Cannot Start/Open Norton, Windows 10

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Re: My Norton Installer is bugged, can't close (or even force close)

Envoyé le: 2022-12-27 | 10:26 · Permalien

Hello JPG111. Please do the following: Use the Norton Removal Tool from the link below.

Windows : https://support.norton.com/sp/en/us/home/current/solutions/v15972972

Perform a "Removal ONLY" as outlined in the article and below.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881

  • To only remove your Norton device security product, click Advanced Options and then click Remove Only. Pay close attention to step # 5 in the Norton article.

Follow on screen prompts to restart your machine. Afterwards log into your Norton account to reinstall your Norton product and run live updates to install all patches that are available. Make sure you reboot as each patch is installed whether prompted to do so or not. This will ensure the patches are installed separately and completely. Perform a final restart. Please let us know what your results are for follow-up.

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2361 - Windows 10 Pro x 64 version 22H2 / build 19045.3516 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
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Re: My Norton Installer is bugged, can't close (or even force close)

Envoyé le: 2023-01-03 | 12:33 · Permalien

@JGP1111 I'm following up with the thread to see whether the suggestion offered corrected your issue and can we assist further?

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2361 - Windows 10 Pro x 64 version 22H2 / build 19045.3516 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions

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