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I want to apply for a refund of the annual fee, can someone help me?

It is difficult to find annual fee refund information on Norton website,I deleted the credit card information, but it can be successfully paid, is it theft?Now I want to apply for a refund of the annual fee, can NORTON staff help?

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Re: I want to apply for a refund of the annual fee, can someone help me?

To request a refund see this Norton Support page.    https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit...

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Re: I want to apply for a refund of the annual fee, can someone help me?

NSHKAR00100291617 Cant check
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Re: I want to apply for a refund of the annual fee, can someone help me?

Where did you purchase your subscription? What country are you in?

That number you posted does not seem to fit an order number that Norton expects. Should start with AP or NP.

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Re: I want to apply for a refund of the annual fee, can someone help me?

I live in Hong Kong, I have 2 orders, one is np and the other is this,I don't understand either
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Re: I want to apply for a refund of the annual fee, can someone help me?

If you enter the NP number in the link I provided for returns, that should allow you to continue with the refund request.

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