Solved.
Remerciements0

Renewal dates

Envoyé le: 2023-06-30 | 09:16 · 1 Reply · · Traduction:

Good Afternoon,

Can someone tell me why my renewal date says 4th August but the billing and subscription debiting date is 30 June please?

Thanks,

Réponses

Accepted Solution
Remerciements0

Re: Renewal dates

Envoyé le: 2023-06-30 | 09:27 · Édité: 2023-06-30 | 09:31 · Permalien

  • Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 50-65 days before current term expiry. 
  • Users report Norton pulls recurring subscription payment about 30-45 days before current term expiry. 

Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN 

This thread is closed from further comment. Please visit the forum to start a new thread.