Randy Allen 11 Débutant1 Insc: 2023-01-10 Messages: 1 Solutions: 0 Remerciements: 0 Ce sujet a besoin d'une solution. Remerciements0 I GOT HACKED !!! Icant log into my vault because they changed the password to valt . what can i do ? Envoyé le: 2023-07-03 | 13:08 · 1 Reply · Permalien · Traduction:English Thématiques: Open Vault, Logins, Change Vault Password, Sign in J'ai la même question0 Dernier commentaire Réponses peterweb Guru Mobile Master Combattant Norton25 Insc: 2008-04-17 Messages: 40,012 Solutions: 2,531 Remerciements: 6,926 Remerciements0 Re: I GOT HACKED !!! Icant log into my vault because they changed the password to valt . what can i do ? Envoyé le: 2023-07-03 | 13:28 · Permalien Any idea who 'they' are and why they would hack your password vault? Be sure you are not confusing your Norton Account password and your vault password. You may have been signed out of your Norton Account in the Norton Password Manager extension. If you are being asked for your email, you need to then enter your Norton Account password. Then you will be asked for your vault password. If you are sure the vault password has been compromised/changed, there is nothing you can do the regain access if you cannot get the new password. If you need to protect the login information all you can do is reset your vault, which will delete all logins you have stored in the vault. To do this, start the vault login process by logging into your Norton Account. Then when asked for the vault password, enter an incorrect password three times. After the 3 time, look for a link to reset the vault. Click that and follow the directions. This will reset the vault with no information. You will have to start saving your logins in your new vault. This thread is closed from further comment. Please visit the forum to start a new thread.