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Smart Scan Advanced is producing an error

Envoyé le: 2023-07-04 | 11:49 · 2 Replies · · Traduction:

When I run the Smart Scan, I get the message that 23450 performance issues were found. System junk 5219 MB, Broken registry items 435, Programs slowing the computer: 18, Internet junk files 3077.

I performed a Disk Cleanup, I went to system settings and deleted internet and system junk files, and I restarted my PC.  I ran the Smart Scan again, and the results were EXACTLY the same. I contacted support, and they wanted to sell me more product.  I asked them to produce the detail behind each summary item, and they refused to do so.  How can I see the detail behind the summary of performance issues?

Thématiques: Smart Scan, Windows 11, False Positive

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Re: Smart Scan Advanced is producing an error

Envoyé le: 2023-07-04 | 18:13 · Permalien

It is just an advertisement of Norton Utilities Ultimate.

If you install this software this will remove what you have mentioned above.

you need not to worry, I am also using Norton Utilities Ultimate 60 days trial.

Win 11 Pro version 23H2, |Certified Windows PC Troubleshooter|
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Re: Smart Scan Advanced is producing an error

Envoyé le: 2023-07-05 | 12:53 · Permalien

Hello Donald. The simplest solution is, don't use that scan. Windows 10 & 11 do a great job of keeping files cleaned from a system. It is much like Software Updater, DON'T use it. They are both marketing driven and not mature features at this point. I also wouldn't even consider using NU for those reasons as well. Its a waste in my opinion and causes other issues.

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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