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Locked apps can be unlocked with repeated attempts

Envoyé le: 2023-07-15 | 02:24 · 1 Reply · · Traduction:

Hi, My son has worked out that repeatedly trying a blocked app it will unlock, and he can access it. Is there a fix?
Thématiques: Android, App Supervision, Parent App

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Re: Locked apps can be unlocked with repeated attempts

Envoyé le: 2023-07-17 | 00:36 · Permalien

Hi,

Thanks for reaching out to the Norton Family Forum.

Kindly be noted that the issue that you mention is a rare occurrence, wherein the block screen fails to show up when the child repeatedly tampers with the app. However, in all prior instances of the same, it has been noticed that this is just a temporary issue and the block screen shows up again as soon as the child interacts with the app.

Nonetheless, we regret the inconvenience caused and are actively investigating this issue.

Regards,
Norton Family Team.

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