Katherine Martellino Débutant1 Insc: 2023-02-21 Messages: 1 Solutions: 0 Remerciements: 0 Ce sujet a besoin d'une solution. Remerciements0 stop charging me I canceled last month. Give me a phone number Envoyé le: 2023-07-19 | 12:20 · 2 Replies · Permalien · Traduction:English I canceled norton in June. They still chard my account. I cannot find a phone nunber. J'ai la même question0 Dernier commentaire Réponses bjm_ Guru Combattant Norton25 Insc: 2008-09-07 Messages: 33,358 Solutions: 1,914 Remerciements: 5,278 Remerciements0 Re: stop charging me I canceled last month. Give me a phone number Envoyé le: 2023-07-19 | 12:41 · Édité: 2023-07-19 | 12:45 · Permalien What's your geo-location/country? Are you United States? Maybe, I can post Norton Support phone number, if you want. Norton Community does not have access to your Norton account, subscription nor payment information. Please Contact Norton Support regarding your subscription/refund. Cancellation & Refund Request https://support.norton.com/sp/en/us/home/current/autorenew Refunds for Norton annual subscriptions https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN Learn more about your automatically renewing subscription https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558EN Stop your Norton subscription from automatically renewing https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN Please check your Norton account to manage licenses / subscriptions. https://my.norton.com/extspa/account/subscriptions Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off. BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information. peterweb Guru Mobile Master Combattant Norton25 Insc: 2008-04-17 Messages: 40,012 Solutions: 2,531 Remerciements: 6,926 Remerciements0 Re: stop charging me I canceled last month. Give me a phone number Envoyé le: 2023-07-19 | 12:48 · Permalien How did you cancel Norton? If you did not also turn off automatic renewal for your subscription, just cancelling a subscription does not stop you from getting charged a renewal fee. To request a refund see this Norton Support page. https://support.norton.com/sp/en/us/home/current/autorenew?inid=communit... Then be sure that you remove your payment information from your Norton Account. This thread is closed from further comment. Please visit the forum to start a new thread.