This is my first time on the Forum and I'm certainly no computer geek, so please bear with me.
I'm using a laptop that has come to it's limits with Window 10 and the hardware is not compatible with Windows 11. That said I've been using Norton for several years and Norton Password Manager with Google Chrome for at least 5 years with no issues. 3 days ago I noticed a change in the NPW icon. It now has a yellow background with a red dot. I've read several comments posted on the forum and have discovered the probable connection to the program and the representation.
My issue however is while it was working well until 3 days ago now when I access the program I get the usual "Vault is Locked" message and when I access "Unlock Vault" it switches to what I discovered someone had called it - "The Blue Circle of Death" and it just constantly loops in trying to open the vault.
I've spent hours trying to find a solution but unfortunately un-successfully !
Any suggestions would be welcome even from Norton.