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Envoyé le: 2023-08-31 | 03:32 · 5 Replies · Permalien · Traduction:
My Norton Security Ultra will not open. I tried to reinstall but got an error code 9090, 0x80070490
Also, cannot get the 'live chat' function up to seek help via Norton support (have allowed cookies)
Please help
Envoyé le: 2023-08-31 | 04:54 · Permalien
Hi,
You could try:
Flush DNS and Reset Winsock
and/or
Have you removed Norton w the NRNR tool? Remove only, not remove and re-install
(Second option in step 5)
https://support.norton.com/sp/en/us/home/current/solutions/v60392881
Envoyé le: 2023-08-31 | 05:04 · Permalien
ChockDeeKap:Also, cannot get the 'live chat' function up to seek help via Norton support (have allowed cookies)
lease allow all Norton pages content.
Please turn ad/content-blocker & VPN Off.
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
Please allow all Norton pages content that may be blocked by browser extension &or built-in browser protection.
Please allow all Norton pages content in order to provide the best experience possible.
https://community.norton.com/en/comment/8539594#comment-8539594
Envoyé le: 2023-08-31 | 05:59 · Permalien
This seemed to work thanks, although not exactly as described (NRNR uninstalled but i had to re-install manually) but the prompts got me there eventually.
Envoyé le: 2023-08-31 | 06:02 · Permalien
I fixed the problem via the first answer so didn't need to try this solution also but will refer back if i get in to difficulties again. Thanks for your help
Envoyé le: 2023-08-31 | 07:44 · Permalien
Happy it worked! Glad to help!
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