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how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 12:46 · 11 Replies · · Traduction:

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 12:58 · Édité: 2023-09-14 | 13:15 · Permalien

R U referring to context menu? rt click Scan Now?


File Explorer handles the right-click context menu on the Windows desktop. Users confirm that refreshing File Explorer can sometimes fix the context menu when it’s not working. Our article about how to restart File Explorer explains how to apply this potential resolution with Task Manager.

https://www.makeuseof.com/fix-windows-desktop-context-menu-not-working/

Note: makeuseof.com is supported by ads

R U referring to rt click Norton systray icon/button? Run QuickScan?

  • Please confirm Windows Fast Startup is off. W10 [here] W11 [here]
  • Please run Norton LiveUpdate and Restart (not Shut down) machine.  Repeat.

Please post back progress.

For Norton technical issues please include details for faster assistance from our forum Gurus and contributors:

  • This is a public community. Please DO NOT post any Personally Identifiable Information (PII) such as your email address, product key or phone number
  • Norton product or service name and version
  • Operating system - version / build 
  • Norton error message / error code / screen shot
  • Steps to reproduce issue
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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 14:13 · Permalien

I am referring to the context menu. Turned off fast start, but still nothing. Norton is not showing on the context menu.

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 14:17 · Édité: 2023-09-14 | 14:56 · Permalien

Please run Norton LiveUpdate and Restart (not Shut down) machine.  Repeat.

Did you refresh File Explorer?

Only Norton is not showing on the context menu?

Do you run any tools like CCleaner that can disable context menu items?

  • Norton product or service name and version
  • Operating system - version / build 
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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 18:10 · Permalien

Maybe, 
Download and run the Norton Remove and Reinstall tool for Windows
https://support.norton.com/sp/en/us/home/current/solutions/v60392881

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 21:39 · Permalien

I have run Norton LiveUpdate  and restarted the machine. No change. I do run CCleaner, checked that it didn't do anything with Norton.

I have Norton 360 v 22.23.8.4 

I have Windows 10 Pro. v 22h2 / build 19045.3448

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-14 | 21:40 · Permalien

I have tried this. No change.

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-15 | 04:15 · Édité: 2023-09-15 | 04:23 · Permalien

jhnadorff:

I have tried this. No change.

You tried: from Windows Admin user account

~refreshing File Explorer?

~running the Norton Remove and Reinstall tool for Windows > Advanced Options > Remove Only? > manually clearing Norton remnants [info here] > fresh Norton install. 

~and only Norton is not showing on the rt click context menu?
~otherwise, your rt click context menu appears normal? 

Sorry, no Norton in rt click context menu is new to me.  I did remove Norton from rt click context menu with CCleaner, as test.  That's why I asked about tools you may have.  

fwiw ~ 
Run Norton Autofix to detect and repair common problems
https://support.norton.com/sp/en/us/home/current/solutions/v15756942

Please post back progress. 

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-18 | 09:59 · Permalien

Please post back progress. 

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-09-30 | 08:28 · Édité: 2023-09-30 | 08:28 · Permalien

@jhnadorff
Please post back progress. 

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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-10-01 | 05:36 · Permalien

All: The OP should run Windows Updates as they are missing one or two updates to Windows. The current released version build is 19045.3516. When trying to use the RC context, when right clicking press and hold the Shift key while right clicking. If this doesn't bring up the context menu, review this Microsoft article for help.

https://support.microsoft.com/en-au/topic/right-click-menu-missing-3877a...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
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Re: how do I restore the right click scan function on windows 10

Envoyé le: 2023-10-02 | 06:58 · Permalien

All: My apologies. Please disregard the last linked article I posted. It appears my browser clipboard pasted an incorrect link. The below article is what I meant to post having not caught the previous error:

https://www.tenforums.com/tutorials/99035-enable-disable-taskbar-context...

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.2792 / Windows 10 Pro x 64 version 22H2 / build 19045.3758 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.10.10 / Opera GX LVL5 (core: 104.0.4944.70) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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