Ce sujet a besoin d'une solution.
Remerciements0

Norton family not locking all apps

Envoyé le: 2023-09-27 | 12:54 · 1 Reply · · Traduction:

Hi I have noticed when my daughters phone is locked due to being outside of her hours or instant lock, it doesnt not lock all the apps on her phone, so she is still able to play on certain apps. is there a way to lock everything
Thématiques: Child App, Android, House Rules, Time Supervision

Réponses

Remerciements0

Re: Norton family not locking all apps

Envoyé le: 2023-09-27 | 23:55 · Permalien

Hi,

We noticed from our initial analysis that the "Draw over other Apps" permission in the child device had been tampered with, which is essential for the app to show a block screen over other apps. So, kindly follow the help article and enable all required permissions.

Also, we recommend blocking the Settings app using "App Supervision" to avoid further tampering.

Thanks,

Norton Family Team

This thread is closed from further comment. Please visit the forum to start a new thread.