Ce sujet a besoin d'une solution.
Remerciements0

Can't open Password Manager, won't even let me enter password

Password Manager has always worked for me in the past, just one click on the icon and it takes me to the password input. Now all I get is a spinning blue circle. I have the 360 Lifelock Ultimate Plus running on Win 7. Problem exists on both Chrome and Edge.

Réponses

Remerciements0

Re: Can't open Password Manager, won't even let me enter password

Sometimes this may be Norton's PWM servers are temporarily off line, I'm in UK and can currently access vault OK.

Remerciements0

Re: Can't open Password Manager, won't even let me enter password

Hi Pinetar,

have you tried to remove the extension from your browser and re-install, you can find the extension at search.norton.com/protect

You can also update your browser before re-install

Sign IN with Norton Account and Norton Password
Sign in with Vault Password

Remerciements0

Re: Can't open Password Manager, won't even let me enter password

You can also try clicking on the NPM icon and at the bottom of the NPM  box click on Sign Out to sign out of your Norton Account. Then click the icon again and sign in to your account and then try entering the vault password.

This thread is closed from further comment. Please visit the forum to start a new thread.