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Message Center - Three of last 4 messages are just all gray

Hi,
Three of last 4 messages to my message center are just gray and showing no information on the right.

Why?  Please fix this. A couple are performance risks and one is a privacy risk.  

Thématiques: Windows 10, Message Center

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Re: Message Center - Three of last 4 messages are just all gray

R U referring to Message Center here => 
https://my.norton.com/extspa/messagebox/messagebox/

Please allow all Norton pages content.
Please turn ad/content-blocker & VPN Off.  
Please allow all Norton cookies/ads/scripts/frames/trackers/beacons/etc.
Please allow all Norton pages content that may be blocked by browser extension &or built-in browser protection. 
Please allow all Norton pages content in order to provide the best experience possible.

Please post back progress. 

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Re: Message Center - Three of last 4 messages are just all gray

Go to the norton dashboard in the new view.  Go to dashboard. click on envelope.  

see messages and to right the message.  The messages are gray. need it fixed.  why is the message gray?  i want to take a picture, but i cantt save as pdf... only as JPG or gif or png.  Why only pdf here? ok i figured out the PDF thing.

ANyway, the instructs are simple, just go to messages in the newer split screen format.  some messages are gray to the right. Just got a new one but that does have info on the right. Some others are just all gray on right.

Pièce Jointe: 
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Re: Message Center - Three of last 4 messages are just all gray

Okay...message envelope from Norton 360

And you can see your messages okay here =>
https://my.norton.com/extspa/messagebox/messagebox/

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Re: Message Center - Three of last 4 messages are just all gray

There are no messages there.

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Re: Message Center - Three of last 4 messages are just all gray

Wonder why some messages are gray in the norton dashboard messages. I guess i will have to take time and call and wait on hold to find out. need this fixed.

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Re: Message Center - Three of last 4 messages are just all gray

@gmPro182

Please post progress....

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