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Downloading a file from the internet causes Norton 360 to display a dialog that does not go away

I cannot remember when this started happening, but at least two months ago. I am currently running Norton 360 22.23.8.4.

When I download a file from the internet using Firefox, N360 opens a notification that the file is safe. The dialog used to open and then fade away. Now it opens and stays until I manually close it. This is annoying because it interrupts what I am doing to make me close it.

1. I do like seeing some kind of indication that N360 has checked the file. It does not need to be a notification. It could just be a system tray icon change showing that checking is happening.

2. I do not need to see a notification that the file is safe, if I know that it was checked. If the Windows notification has to be used to show the file being checked and safe then it should auto close like it used to.

3. A persistent pop-up when there is an issue with the file is good and I believe that is what happens now. This is not a Windows notification. I am happy with this part of the action.

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Re: Downloading a file from the internet causes Norton 360 to display a dialog that does not go away

fwiw ~ maybe, I've noticed similar Download Insight Notifications with downloads from Edge.  

'Status update' pop-out remains for ~two minutes > pop-in > pop-out for ~15 seconds > pop-in

Maybe, until Norton gets 'Status update' timing adjusted to your preference. 
Maybe, you'd be better served by Download Insight Notifications = Risks Only (gray)

fwiw ~ my preference:  
Download Insight Notifications = On (green)
'Status update' pop-out to remain, until I close.  Just me. 

Norton 360 v22.23.9.9
W10 Home 22H2

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Re: Downloading a file from the internet causes Norton 360 to display a dialog that does not go away

i have noticed this also, could be my connection is unprotected type message, or when i turn vpn off box will linger for sometime, not all the time but every now and than

also noticed in new threads that norton opens itself, that has been a off and on thing for many also

seems to be a bug with norton

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Re: Downloading a file from the internet causes Norton 360 to display a dialog that does not go away

Thanks for the help.

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Re: Downloading a file from the internet causes Norton 360 to display a dialog that does not go away

Julie777:

Thanks for the help.

Did you opt for Download Insight Notifications = Risks Only (gray) ?

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Re: Downloading a file from the internet causes Norton 360 to display a dialog that does not go away

fwiw ~ I've been testing, my side.

'Status update' seems to stays in view while Norton is working on the event.

for example: this event total time = ~30 seconds

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Maybe, ~two minutes [here] was Norton working...maybe, ~two minutes was my bandwidth throttled.  IDK 

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Curious, how long do you wait before closing 'Status update' pop-out? 

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