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Unable to print from my iPad since installing Norton 360 deluxe on my iPad need help to solve this problem

My iPad sometimes can see the printer but will not print this has only happened since installing Norton 360 deluxe on my iPad seems like a firewall problem but cannot find any tab to access the firewall to change the settings I hope someone out there can help me cheers Gaz 

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Re: Unable to print from my iPad since installing Norton 360 deluxe on my iPad need help to solve this problem

There is no firewall in the iOS version of Norton 360. 

What iPadOS version is on your device? Do you have any other iOS devices that have the same issue with printing?

I would uninstall 360 and test the printer again to let us know for sure that 360 is involved in this issue. 

If you can print again without 360, reinstall 360 and test printing again. If the printing is again being blocked, tap on Security > Internet Security and turn off the Safe Web feature and test. 

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Re: Unable to print from my iPad since installing Norton 360 deluxe on my iPad need help to solve this problem

Thanks for the prompt reply. My iPad is os 17.1 ,6 generation iPad .The problem disappeared when the Norton 360 deluxe app and identity app the 2 apps with the program were deleted. Printer now works only when those apps were removed 

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Re: Unable to print from my iPad since installing Norton 360 deluxe on my iPad need help to solve this problem

Did you try reinstalling 360 and disabling the Safe Web feature? 

Another thought. If you are using the VPN feature in 360, that is likely to cause issues with wifi printers.

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