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Norton Family causing numerous apps to disappear on daughters' iPhone 6S handsets

I recently installed Norton Family on my daughters' iPhone 6S handsets running iOS 12.1.3, and Family works superbly.  Unfortunately, almost daily the icons of numerous apps--including Camera, iTunes, App Store, FaceTime, Google Photos, and other dow ...
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2019-02-06 | 13:33
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2
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Still use phone during blocked hours via Chat heads

Both my daughters have Samsung Galaxy A7 running andriod with NF installed.  I use blocked hours from 9pm, however they are able to bypass this block by using messenger and using chat heads.  When a message is received, the persons picture appears on the ...
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2019-02-13 | 12:58
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1
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Browsererweiterung deaktiviert

Auf dem Rechner ist die aktuelle Version von Norton Family installiert. Wenn eines der Kinder den Browser (Firefox) startet, werde ich benachrichtigt, dass das Browser-Plugin deaktiviert wurde. Damit ist der Browserschutz nicht gegeben. Woran liegt es, da ...
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2019-02-10 | 03:42
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3
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Norton Family 4.9 pour Android est maintenant disponible!

Norton Family 4.9 est maintenant disponible pour les clients Android. Remarque:  cette publication est effectuée en plusieurs phases. Vous pouvez consulter l'annonce blog en entier sur ce lien:  Norton Family 4.9 pour Android est maintenant disponibl ...
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Auteur:
Gwen.Admin Admin
Envoyé le:
2019-02-08 | 05:29
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Announcing Norton Family 4.9 for Android

We are releasing  Norton Family 4.9.0.31  updated for Android in phased manner.  Please refer  Norton Family 4.9 for Android is now available!  Product Update Announcements blog for more details I do not need a solution (just sharing information). 1 549 4 ...
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Auteur:
Sunil_GA Admin
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2019-02-06 | 02:47
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Trouble removing Norton Family from Windows 10.

Hi, I'm trying to uninstall Norton Family from a Windows PC.  The uninstaller hangs on a Norton Family screen that says "Communicating with the Norton sever. Do not close this window until sign-in is complete". My internet connection is act ...
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2019-02-02 | 16:37
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4
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Locking blocks calls but not apps (Solved)

Settings->Security->Apps with usage access->Norton Family->On I do not need a solution (just sharing information). ...
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2019-01-31 | 13:21
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Locking blocks calls but not apps

Lock all devices works as expected on PC and IPhone.  On android device (blackberry), calls are blocked but not apps.  gmail works as does Chrome.  Messages don't seem to  be blocked.  Is this something you've seen before.  Let me know if you ha ...
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2019-01-31 | 13:01
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Norton Family on iPhone7

Currently have Norton Family & trying to install on my daughter's iPhone7. I downloaded the app from the store and it installed fine but when I try to sign in I get this message: "PLEASE CHECK YOUR INTERNET CONNECTION AND TRY AGAIN. MAKE SUR ...
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2019-01-28 | 18:47
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2
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Norton Family pour Parents 1.0.1 pour iOS est maintenant disponible!

  Mise à jour du 2 Février: Norton Family for Parents 1.0.1  est disponible pour les clients iOS------------------------------------------------------------------------------------------------------------------------------- Nous sommes heureux de présente ...
Forum Thread
Auteur:
Gwen.Admin Admin
Envoyé le:
2019-01-14 | 07:01
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1
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You are not protected!

The Norton Security Dashboard displays the warning: “You are not protected!, even though each device is shown as “Protected” and no such notification appears on any device.  I suspect that this may be a misguided attempt to encourage everyone to use Norto ...
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2019-01-26 | 06:43
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Norton Family for Parents 1.0.1 for iOS is now available!

[Updated on 2nd February]   Norton Family for Parents 1.0.1  has been released for iOS customers. The changes in this build include: Fix for an app-crash instance found in-house Other minor fixes and performance enhancements Note: This is a throttled rele ...
Forum Thread
Auteur:
Sunil_GA Admin
Envoyé le:
2019-01-08 | 07:33
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1
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Child can access blocked site by disabling extension

We have You Tube blocked.  Our son has found that by turning off the Norton extension on his desktop, all blocked sites are fully accessible.   He is using Google Chrome.  Thankfully, he has been honest and has brought this flaw to our attention.  However ...
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2019-01-23 | 09:18
Commentaires:
1
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What is http://scontent.xx.fbcdn.net/?

Hi, I keep getting alerts saying this address (http: // scontent. xx. fbcdn. net) has been blocked Child is only watching YouTube videos... Can anyone help with what this is? Thanks:) I need a solution. 1 547 807 534 ...
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2019-01-17 | 05:28
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2
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can't edit time supervision of domestic rules for my kids

I'm not been able to change the Time Supervision rules for my kids. I tried on 6 different browser, both on Windows and Mac, and the behavior is exactly the same: I got an endless spinning wheel. Due to this, I had to disable time supervision for my ...
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2019-01-16 | 13:48
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1
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The Norton Family app keeps disappearing and uninstalling from my son's Galaxy S9.

My son got a Galaxy S9 for Christmas. I installed the Norton Family app and had no problems with it until recently. The app keeps uninstalling each day. I have reinstalled it several times. I deleted the Spring Backup app as the Norton Mobile app advisor ...
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2019-01-09 | 16:37
Commentaires:
1
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Google Searching Allowed Despite Time Limited Exceeded

My child's Phone (Samsung) allows him to 'google search' [using an inbuilt search on the front screen] endlessly despite the day's time limit (set in Norton Family) having expired.    Clicking a link sees the browser (Chrome) launch, t ...
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2019-01-07 | 23:29
Commentaires:
1
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1
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Location Tracking

The Location Tracking function seems to automatically take "reading" of device location at regular intervals.   Most often, this seems to be at half-hourly intervals- except when it isn't!  Eg.  there might a few hours without a location ha ...
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2019-01-05 | 17:01
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Locate Now

I find the "Locate Now" function rarely works- at least if the device is not "at home". If the child is "turning off" something that has a bearing on this (and I'm not convinced that he is), I don't know what, since ...
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2019-01-05 | 16:54
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Alerts

The operation of the "Alerts" process is obscure and deficient. I receive some alerts on an almost daily basis, eg: " Your child has turned off permissions for Norton Family to monitor their Android device. Turn on permissions to continue m ...
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2019-01-05 | 16:45
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1
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getting around parental control

can anyone ask their kids how i might uninstall norton family from my daughters tablet without parental permission? I got Norton Family and installed it and now she can't use her tablet because none of the apps open and we can't even get into se ...
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2019-01-02 | 07:20
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2
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children can uninstall app from Moto g6 play

My kids can uninstall the app from their phones by clicking the app, clicking app info, and clicking uninstall. It does not ask for my password or provide any warnings. When I found this out I did check to make sure that Norton family has administrator co ...
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2019-01-02 | 06:22
Commentaires:
4
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Website blocking using Norton Family AND Norton Password Manager BROWSER on Android Oreo!?

Regarding blocking specific  https websites WITHIN Norton Password Manager's Android  BROWSER, using Norton Family for Android (as part of purchased suite on PC):  In Android Nougat (on Samsung Galaxy S7), I was perfectly able to use Norton Family fo ...
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2018-12-31 | 11:35
Commentaires:
3
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Norton Family 4.8.2 pour Android

Bonjour à tous! Nous publions Norton Family  4.8.2.23  pour Android, de manière progressive et pour toutes les langues prises en charge. Vous pouvez consulter l'annonce blog en entier sur ce lien:  Norton Family 4.8.2 pour Android Bonne continuation, ...
Forum Thread
Auteur:
Gwen.Admin Admin
Envoyé le:
2018-10-23 | 09:26
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1
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0

Norton Family VPN Preventing Use of Cellular data on T-Mobile iphone

I have 3 iphone 6s phones that have Norton Family installed. Two are on a T-mobile plan and one is on Cricket (the Cricket phone works fine). The two on T-mobile can access the internet and utilize apps that use data ONLY while connected to wifi. When the ...
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Envoyé le:
2018-12-29 | 21:25
Commentaires:
3
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Kids new phones_ texts

Kids got new phones for Christmas. Samsung S8. And now I can only read there messages on Norton but not recieved messages. Please help! I need a solution. ...
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2018-12-28 | 16:35
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1
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Norton Family App (Not updating childs profile)

Today I downloaded Norton Family to my son's IPHONE XR.  Went through the steps to install the profile on the Iphone, giving permission to the Management Certificate, etc.  This program opens in Safari, and it says that it completes.  However, when y ...
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2018-12-26 | 13:41
Commentaires:
2
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iOS12 Screen Time settings overlap with Norton Family

Just sharing- hit an unexpected problem when setting up new iPhone for child.  Accidentally imposed severe iOS Screen Time settings that prevented Norton Family and many other apps even appearing on iPhone home screen.  Problem appeared to come from Norto ...
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2018-12-26 | 01:33
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Child can uninstall Norton Family

Hi there — I’ve been a happy Norton Family user for several years now. I’ve just bought my son a new phone for xmas and the app doesn’t work as it used to. On this phone- a Honor 10 running Andoid 8.1.0 and EMUI 8.1.0 I can’t limit/lock the apps my son ha ...
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2018-12-25 | 10:18
Commentaires:
4
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Norton Family 4.8.2.24 stürzt auf HTC U11 sofort ab

Hallo und guten Morgen, ich habe gestern versucht die Norton Family App auf den November Stand hoch zu ziehen- war auch offensichtlich kein Problem. Leider musste ich final feststellen, dass diese App sofort abschmiert und dem Kind alle Freiheiten gibt, d ...
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Envoyé le:
2018-12-22 | 23:36
Commentaires:
3
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