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Questions/Answers: Compatability of Identity Safe

I have a couple of questions/concerns.

First, since Norton 360/Norton One is being retired I would like to know if I will lose my Identity Safe when I have to upgrade.

Next, I currently use Internet Explorer as my browser. I am considering changing to Firefox. I would like to know if the new Norton supports Firefox, and if I still have my Identity Safe will it work with Firefox?

If anyone can shed some light on this for me it would be most appreciated.

ラベル: user data

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Re: Questions/Answers: Compatability of Identity Safe

Hello

Welcome to the Norton Community Forum

Norton 360 is not being retired yet. It is still being supported and was just upgraded to version 22.5.0.124. If you want to upgrade to Norton Security with Back Up, you will not lose your Identity Safe. It is still a good idea to back up your Identity Safe in both CSV and dat formats.

The Norton products support Firefox and they come out with patches for each major update to Firefox. Your Identity Safe will work with Firefox also. The Back up in N360 is the same as the backup in NSBU.

N360 is good for 3 computers whereas NSBU is good for 10 devices.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 270 I E 11 Chrome latest one
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Re: Questions/Answers: Compatability of Identity Safe

Hi,

Identity safe will continue to exist and its a part of NIS/N360/NAV/NS/NSB products. When you ask about the data - if you are using the Online identity safe vault, you need worry about data loss during upgrade as the data is stored in cloud and not locally. So you can be rest assured that your vault data remains after upgrade. Even if you are using local identity safe there should not be any problem unless some data corruption happens on your local machine, but that's an edge case possibility. You can be safe by exporting the vault data as advised by our expert @floplot and should be usable anytime.

Regarding the Firefox support, Firefox as frequent releases and we keep supporting Firefox for every new version/release via in-line patch releases and ensuring that Identity safe always remains compatible with latest version of Firefox.

Regards,

Prasanna

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