Solved.
拍手0

Norton Secure VPN Blocks Printer Offline

I cannot print to my local network printer Canon Pixma TR8620) with Norton's 360 with Lifelock VPN running.  In order to print, I must first disconnect the VPN, then print, then reconnect the VPN. Followed instructions in Forum for a similar post to remove all, reboot, turn on VPN, install again but still happens. I am running Windows 11 Pro. Need a process of steps to correct problem

解決承認済み
拍手1 統計

Re: Norton Secure VPN Blocks Printer Offline

Hello ravewc. In your VPN settings set split-tunnel and add the printer software you are using to it. https://community.norton.com/en/blogs/product-service-announcements/enab...

SA

返信

拍手0

Re: Norton Secure VPN Blocks Printer Offline

Try this: https://support.norton.com/sp/en/us/home/current/solutions/v63987985 It sets the network trust to full so nothing gets blocked
解決承認済み
拍手1 統計

Re: Norton Secure VPN Blocks Printer Offline

Hello ravewc. In your VPN settings set split-tunnel and add the printer software you are using to it. https://community.norton.com/en/blogs/product-service-announcements/enab...

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
拍手0

Re: Norton Secure VPN Blocks Printer Offline

Hello ravewc. I'm following up to see whether the suggestion posted earlier corrected your issue. Can we assist further?

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions
拍手0

Re: Norton Secure VPN Blocks Printer Offline

Problem Resolved

拍手0

Re: Norton Secure VPN Blocks Printer Offline

Thanks for the post back. Would you care to share what your solution was for the community to see? 

SA

MS Certified Professional Windows 11 Home/Pro 22H2 x 64 build 22621.2283 - Windows 10 Pro x 64 version 22H2 / build 19045.3448 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.8.4 / Opera GX LVL5 (core:101.0.4843.85) 64 bit-Early Access w/Norton Chrome Extensions

This thread is closed from further comment. Please visit the forum to start a new thread.