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Unable to update the email address on my Norton account

I've tried to save an email change within my profile, but the setting doesn't stay 'saved' -- I'd like to email the customer service department, but the website doesn't provide a chat section.  Does anyone have a telephone number or email address.

Thank you in advance.  JtB

[Edit: Calrified the subject]

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Re: Unable to update the email address on my Norton account

JeanTheBean:
I've tried to save an email change within my profile, but the setting doesn't stay 'saved'

Please try allowing all Norton pages content.  
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.  
Please try another browser.  

 JeanTheBean:
Does anyone have a telephone number or email address.

Norton Support is thru Chat or Phone.  No email support. 


Contact Norton Support ->
Chat Support: Chat Now 
Phone Support: View local phone numbers


regarding Chat Support: Chat Now 
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.  

Chat Support -> Please review:
https://community.norton.com/en/comment/8522626#comment-8522626

Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".  


regarding Phone Support: View local phone numbers
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.  

Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?


Twitter Norton Support
https://twitter.com/NortonSupport

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Re: Unable to update the email address on my Norton account

I've tried to save an email change within my profile, but the setting doesn't stay 'saved' -- I'd like to email the customer service department, but the website doesn't provide a chat section.  Does anyone have a telephone number or email address.

Thank you in advance.  JtB

解決承認済み
拍手0

Re: Unable to update the email address on my Norton account

JeanTheBean:
I've tried to save an email change within my profile, but the setting doesn't stay 'saved'

Please try allowing all Norton pages content.  
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.  
Please try another browser.  

 JeanTheBean:
Does anyone have a telephone number or email address.

Norton Support is thru Chat or Phone.  No email support. 


Contact Norton Support ->
Chat Support: Chat Now 
Phone Support: View local phone numbers


regarding Chat Support: Chat Now 
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.  

Chat Support -> Please review:
https://community.norton.com/en/comment/8522626#comment-8522626

Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".  


regarding Phone Support: View local phone numbers
Please allow all Norton pages content (cookies, ads, trackers, etc., etc).
Please try with ad blocker, tracking prevention and VPN off.  

Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?


Twitter Norton Support
https://twitter.com/NortonSupport

拍手0

Re: Unable to update the email address on my Norton account

 JeanTheBean:
Does anyone have a telephone number

@JeanTheBean
Do you still need a phone number? 
Please share your geo-location/country if you still need a phone number. 

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