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Sign in on android 3rd device

投稿日: 2022-11-21 | 12:52 · 返信 5 · · 翻訳:

App on Blackview android device will not let me sign in acknowledges the tap doesn't respond by going to login details
ファイルの添付: 
PDF icon App login screen
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Re: Sign in on android 3rd device

投稿日: 2022-11-21 | 17:19 · パーマリンク

The sign in button going grey when tapped nothing happened until I went in to permissions in settings enabled both Norton option went back to the app and then let me sign in as it should of done the first time
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Re: Sign in on android 3rd device

投稿日: 2022-11-21 | 17:06 · パーマリンク

What do you see when you tap on Sign In?

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Re: Sign in on android 3rd device

投稿日: 2022-11-21 | 17:19 · パーマリンク

The sign in button going grey when tapped nothing happened until I went in to permissions in settings enabled both Norton option went back to the app and then let me sign in as it should of done the first time
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Re: Sign in on android 3rd device

投稿日: 2022-11-21 | 17:35 · パーマリンク

Thanks for posting back. 

Can you be more specific on which setting and permissions you had to change?

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Re: Sign in on android 3rd device

投稿日: 2022-11-21 | 19:40 · パーマリンク

As seen in pdf doc of screenshots on my phone
ファイルの添付: 
PDF icon Screenshot_20221122-033651.pdf
PDF icon Screenshot_20221122-033737.pdf
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Re: Sign in on android 3rd device

投稿日: 2022-11-22 | 08:39 · パーマリンク

Thanks for the additional information.

The Accessibility Service setting for 360. Not sure how this should affect signing into your Norton Account during installation. But if it worked for you that is a good find on your part.

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