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拍手0

Scaning for hours just for 1 file...

I  downloaded a file.. Right clicked on file and started a norton scan its working on 1 file about 1 hour and I believe its not doing anything...

Anyone else had same problem ? Have any solution ?

Regards.

返信

拍手0

Re: Scaning for hours just for 1 file...

Hello

Please send the file to www.virustotal.com  for a scan. They will give  you back a link which will show how many and which company's show the file as malicious and safe. You can also send it to www.norton.com/submit . I think that is the Norton address.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
拍手0

Re: Scaning for hours just for 1 file...

Try restarting your computer and then try the scan again.

Things happen. Export/Backup your Norton Password Manager data.
拍手0

Re: Scaning for hours just for 1 file...

Is it a compressed / zipped file by any chance?

Windows 10 x64 1903
拍手0

Re: Scaning for hours just for 1 file...

Okay restarting fixed problem. I believe something caused antivirus crash (non responsive state) not sure what.

File size around 1mb.

Thanks / Regards.

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