I downloaded a file.. Right clicked on file and started a norton scan its working on 1 file about 1 hour and I believe its not doing anything...
Anyone else had same problem ? Have any solution ?
Please send the file to www.virustotal.com for a scan. They will give you back a link which will show how many and which company's show the file as malicious and safe. You can also send it to www.norton.com/submit . I think that is the Norton address.
Try restarting your computer and then try the scan again.
Is it a compressed / zipped file by any chance?
Okay restarting fixed problem. I believe something caused antivirus crash (non responsive state) not sure what.
File size around 1mb.
Thanks / Regards.