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拍手0

threat found - restart required

within the last two weeks a pop-up message tells me restart needed to complete removal of threat, trojan cryptolocker.

My question first is, is this found as it tries to enter the system or after it has found it's way onto the system and then found with a scan? 

Second, is their a way to see how this is getting to the computer? as it is an e-mail???

Third, apparently I am not reading the details right as I don't know if this is being quarantined or removed. Do run a scan with Malwarebytes after the restart and show no threats.

Info will be appreciated

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拍手0

Re: threat found - restart required

I would not mess with cryptolocker.

I would suggest you sign up at one of the free Malware Removal sites below. Do not try to do anything on your own as it could make things harder for the Malware Removal expert at that site to help you. Choose one and stay there until your system is clean.

http://www.bleepingcomputer.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/
http://qmalwareremoval.freeforums.net/

Things happen. Export/Backup your Norton Password Manager data.
拍手0

Re: threat found - restart required

Tom34228:  within the last two weeks a pop-up message tells me restart needed to complete removal of threat, trojan cryptolocker.

Does the pop-up have a phone number to call or tab to click.   What do you do with pop-up. Did you restart since pop-up.  Free Malware Removal Forum will address your concerns.

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