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Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 07:05 · 返信 7 · · 翻訳:

Hi,

Am running Windows 10 - Outlook 2010 and Norton Security 2017.

Settings: 

ALL UPDATES - current.

Outlook - NO automatic filtering

Norton Security - Antispam OFF

But...I am still having emails directed to Outlook's "Spam" folder.  Which is inconvenient, to say the least.

Any solution that I'm not aware of....or is this simply a bug of some sort?

Thanks!

John

ラベル: AntiSpam, Windows 10

返信

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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 08:07 · パーマリンク

......and Norton Security 2017.

Hi John,

Welcome to the Norton Community Forums!

Before we can reply to your question, we need to know which Norton version is installed on your machine. For some years now the Norton products have no longer been marked by the year but with the version. Norton Security current version is  22.8.1.14. 

To find which  version you have: Norton main product window > Help > About.

Thanks.


 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 08:16 · パーマリンク

There is no Norton 2017
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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 10:51 · パーマリンク

Sorry....typo....I was trying to distinguish a recent (12/16) purchase of Norton Security (Deluxe)....

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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 10:53 · パーマリンク

Yes...current:

Version 22.8.1.14

SKU  21356058

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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 18:12 · パーマリンク

Hello Jony

Do you use ports 25 & 110 for email? Email gets scanned when using those ports.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.
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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 18:39 · パーマリンク

Using 465 and 995...

Thanks,

John

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Re: Security 2017 continues to ID incoming emails as spam

投稿日: 2016-12-25 | 19:05 · パーマリンク

Hello Jony

Perhaps this KB will help you.

https://support.norton.com/sp/en/us/norton-security-with-backup/22.8.1.14/solutions/v14652470_ns_retail_en_us 

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 2004 N 360 22.20.5.39 Chrome latest version.

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