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Critical alert from Microsoft scam

"Critical Alert from Microsoft"  is a scam that happens at least one in every 10 minutes while browsing.  It happens on Chrome and Edge.  I had Norton Support take over my computer and he removed McCaffey (to save his job, rather than fix). 

He also used a third party software to try to remove the problem and then used Norton Power.   After 15 mins, he said he cleaned everything.  The problem was still there and unaffected. 

There is info online about this problem, but the simplest solution is  SpyHunter for $39.  The foreign Norton Support was not aware of this scam and asked someone, then he went to a third party software.

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Re: Critical alert from Microsoft scam

Sounds to the overly skeptical among us that you might be spamming us with a promotion for SpyHunter.

Please post a link to what you referred to as "info online about this problem."

My apologies if your post is legit.

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Re: Critical alert from Microsoft scam

Tim Kajita:

"Critical Alert from Microsoft"  is a scam that happens at least one in every 10 minutes while browsing.  It happens on Chrome and Edge.  I had Norton Support take over my computer and he removed McCaffey (to save his job, rather than fix). 

Not just to 'save his job' as you say. If you are running more than one real time security product at the same time, you can actually reduce your protection as the two programs fight to control the same malware. You can also get other unusual behaviors on your system as the two programs conflict with each other.

He also used a third party software to try to remove the problem and then used Norton Power.   After 15 mins, he said he cleaned everything.  The problem was still there and unaffected. 

There is info online about this problem, but the simplest solution is  SpyHunter for $39.  The foreign Norton Support was not aware of this scam and asked someone, then he went to a third party software.

What you are probably seeing is not an actual malware that is loaded on your computer, but adware that gets loaded when you visit an infected web site. Installing an ad blocker add on in your browser should protect you from this kind of issue.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Critical alert from Microsoft scam

This article gives some background about SpyHunter and I believe this sums it up:

"A test performed in 2014 by AVLab ranked SpyHunter 4 and Enigma Software at the very bottom, noting that the product detected one (1) out of one-thousand (1,000) samples.

The report called SpyHunter the "worst scanner" of the group, which included Panda, Kaspersky, Trend Micro, Norton, and Malwarebytes"

http://www.csoonline.com/article/3029975/techology-business/spyhunter-an...

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Re: Critical alert from Microsoft scam

Spyhunter is junk and has been proved to be junk. Avoid !

Windows 10 Home X 64 Norton Security Premium Current

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