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Unable to verify the Website: www.abhomecomputing.co.uk

Hello can some one help me please as I can not seem to get my website verified!!!!

 

I have registered with web safe and registered my website - www.abhomecomputing.co.uk 

I then checked my email and followed the steps outlined, made the html page, uploaded to my site gone back to the email and clicked the link Verify that the file is publicly available ( that works fine and i can see the page with the content) I then go to "Step 2: Initiate the verification process" click the link a new page opens and a msg saying failed to verify i have tryed this 6 times now with no luck and the file is in the root folder! Please help.

 

Many thanks

 

Adam 

<<Edit: Edited subject to reflect the issue>>

Message Edited by TomV on 08-02-2009 11:20 PM

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拍手0

Re: Unable to verify the Website: www.abhomecomputing.co.uk

Hello can some one help me please as I can not seem to get my website verified!!!!

 

I have registered with web safe and registered my website - www.abhomecomputing.co.uk 

I then checked my email and followed the steps outlined, made the html page, uploaded to my site gone back to the email and clicked the link Verify that the file is publicly available ( that works fine and i can see the page with the content) I then go to "Step 2: Initiate the verification process" click the link a new page opens and a msg saying failed to verify i have tryed this 6 times now with no luck and the file is in the root folder! Please help.

 

Many thanks

 

Adam 

<<Edit: Edited subject to reflect the issue>>

Message Edited by TomV on 08-02-2009 11:20 PM
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Re: Unable to verify the Website: www.abhomecomputing.co.uk

Hi adambaxter:

I will request that a Symantec representative assist you.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
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Re: Unable to verify the Website: www.abhomecomputing.co.uk

Hello adambaxter,

I have found it easier to download the authentication file directly from within the Norton Safe Web page rather than create one from the email information. This method will create a properly formatted HTML Authentication File.

1) Remove the current nortonsw file from your Root Folder.

2) Log back into Norton Safe Web > My Profile > Site Dispute and you should see the name of your website and three options listed under Action.



3) Click on "get authentication file”. You will be presented with a new window indicating a file download. "Save" the HTML file to a convenient location on your computer.

4) Using your site building program, upload / copy the saved HTML Document to your Root Directory.

* The Root Directory is the uppermost level of your site where your web pages are located.

Different hosting companies and site building programs will vary, but here is a Dreamweaver layout of a small website, showing the nortonsw file in the Root Directory.



5) To confirm that you have correctly uploaded the file, go back to Norton Safe Web > My Profile > Site Dispute and click on the option "verify site ownership". A reminder message will pop up asking you to confirm that you have placed the "authentication file" in your Root Folder. Click OK.

If you have correctly placed your file you will see a confirmation message.

You should then see "ownership verified".

If you still get an error message, please let us know. A member of the Safe Web Team will give you specific instructions.

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
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Re: Unable to verify the Website: www.abhomecomputing.co.uk

Hello Phil

 

Thank you for your reply, I was just reading your thread with Jonnie and downloaded the file like you said and all has worked and my site is now  verified and now I just have to wait for my site evaluation and ranking! thank you very much for your help.

 

Many Thanks

Adam 

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Re: Unable to verify the Website: www.abhomecomputing.co.uk

Hi Adam,

I'm glad all has worked out for you!

If you have viewed jonnye's thread , then you are aware of the evaluation time period.

Your web site is very well laid out and informative - best of luck!

"Anyone who isn't confused really doesn't understand the situation."   Edward R. Murrow
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