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拍手0

Can't Use Phone

I am disabled and cannot use a phone.. I used my wife's phone to set up Norton Core. Is there any way to manage Core from my PC and save my marriage? 

ラベル: iOS App

返信

拍手0

Re: Can't Use Phone

Hello Pappy01545 At the present time Core doesn't provide for a PC/web browser interface. Android and iOS devices only. https://support.norton.com/sp/en/us/home/current/solutions/v118380509_core_en_us

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手2 Stats

Re: Can't Use Phone

Symantec decided to limit router access to mobile devices for security reasons, but many of us feel that this involved too large of a trade-off in usability, as many potential users are in situations similar to yours.  I think more people would be interested in purchasing Norton Core if it used a standard browser-based interface.  From both a usability and sales perspective, Symantec would be wise to allow access from a browser.  And it might save a few marriages as well.

拍手0

Re: Can't Use Phone

All: I found that using an "Android Emulator" allows access to the Core app from the desktop. The name is Memu, it can be downloaded here for Android although you have iOS. I have thoroughly tested it for functionality, its easy to install as well. Hope that helps in some way.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手0

Re: Can't Use Phone

I agree. Is there anyone that I can write too? Not interested in starting a war just want to explain my situation. 

拍手0

Re: Can't Use Phone

checking it out. Should work. I'll let you know. 

拍手0

Re: Can't Use Phone

I've tried to download Memu,, download is successful but when I try to install I get a notice that says "Please reserve 2GB of free disk space" and I'm not sure how to do that. Did you have this problem? 

拍手0

Re: Can't Use Phone

Hello again. Your computer has to have enough free storage space to install programs. I'm not sure why you would be getting that message unless your hard drive is almost full. What OS operating system are you using? If windows what version?

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手0

Re: Can't Use Phone

Yes I have 160 GB left. I'm running Windows 8.1 Pro. 

拍手0

Re: Can't Use Phone

When you get that message just click past it and have the software install.

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手0

Re: Can't Use Phone

I clicked on custom and it was trying to save to my D drive, wierd. Anyway it's loaded what now? 

拍手0

Re: Can't Use Phone

Double click the Memu icon on your desktop and allow it to load. It may take a few minutes the first time you use it. Here is what I see when the app is loaded. If it shows the Norton Core icon open it. It will prompt you to sign in with the credentials you setup your account with. You can then control your Core from there. If you need a walkthrough go to this link: http://www.memuplay.com/blog/2016/02/16/memu-101/

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手0

Re: Can't Use Phone

I'm having a bit of a problem. I'm seeing your screen above but it's asking me to go into BIOS and enable virtualization technology to improve performance. That's a little tricky for me because to get to BIOS per the instructions I have to restart and and I lose the switch I use for my disability and I don't know if I need it for Core. I also don't see the Norton Core icon. How do I load it? 

拍手0

Re: Can't Use Phone

Pappy just ignore that. No need to tinker with the system BIOS. Your system more than likely doesn't have the setting set in the BIOS anyway, don't allow anything to have access to that.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手0

Re: Can't Use Phone

Yes okay. Where do I the Norton Core app and will it just come up in Memu? 

拍手0

Re: Can't Use Phone

Since the phone you setup Core with is an iOS Apple device you will need to register with Google for an account. You can do that here. When you have your account setup and verified go on over to the Google Play Store and download the Android app for Norton Core from within the Memu app.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93
拍手0

Re: Can't Use Phone

If you have a Gmail email account, you already have the Google Account necessary for the Play Store.

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution
拍手0

Re: Can't Use Phone

Well we did it. I did have to go into BIOS and enable Virtualization Technology or VT. Memu just wouldn't work without it. The Memu program worries me a little. My spider senses go off whenever I'm on it but it's done and I'm happy.. Thank you for all of your help and have I a good one. 

拍手0

Re: Can't Use Phone

You are very welcome.

Cheers

Retired military (Navy 1980-2002) AO1 (AW) Aviation Warfare Specialist "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.437 / NCSP 22.17.0.183 / Norton Core v.282 on Android 1.93

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