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拍手0

VeraCrypt gets Disable Auto-Protect greyed out

Hi,

I have VeraCrypt containers (750 MB) in my OneDrive folder. As soon as my (portable) VeraCrypt mounts these I'm no longer able to suspend Auto-Protect. The option is greyed out. The Antivirus options screen shows this is due to 'pending protection analysis' and tells me to restart to resolve the issue. But doing so gives nothing.

Where VeraCrypt is't seen as a threat to begin with excluding it from detections or disabling fast startup also don't help.

The only way to get rid of the issue reinstall without keeping preferences. After that everything works fine until using VeraCrypt blocks suspend again.

Does anyone have a clue to a solution?

W10 1803 17134.320
NS 22.15.1.8
VeraCrypt portable 1.23

Edit: the containers are backups of folders with pictures and administration. I must say it didn't cross my mind to scan them; they are exact copies of those on my notebook and NS has always been OK with them.

ファイルの添付: 

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拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

Wow. Just found that simply starting up VeraCrypt is enough to do the trick ...

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

R U saying launching VeraCrypt causes grayed settings?

Look in Norton Insight.  What is VeraCrypt reputation.  

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

I am.

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

I had been using VC until oct 20 16 without any problems. So I downloaded 1.18a again. I'm happy to notice this one runs without the problem.

Edit: just finished chat session with support. The agent was very helpfull but I declined the direct support link that was offered. Will upload VC to a false positive link I got. Thanks bjm, for your comments.

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

Closing remark: Seems the problem is for 1.23 only; 1.22 also doesn't cause it.

拍手1 Stats

Re: VeraCrypt gets Disable Auto-Protect greyed out

maybe, Norton back-end was still working on "pending protection analysis" despite Norton saying "Restart computer to resolve this issue".     

Yes, good idea:
If you believe a file has been mistakenly detected, you may submit a dispute at https://submit.symantec.com/false_positive/.

maybe, Norton took extra time to analyze VC 1.23 due to update n'or what VeraCrypt tool does (encryption/decryption). 
https://www.ghacks.net/2018/09/13/veracrypt-1-23-windows-upgrades/ 

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

Nice info on 1.23.

Is this back-end automated and given 1.23's release date therefore take (more than) a month to decide whether it's OK or not?

What I don't get is NS's behaviour given file insight's rating and the high number of users.

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

I hear ya'. 
As I imagine ... most analysis is automated.   Manual analysis happens, as required.   

Maybe, we'll never know what happened re 1.23.  

Regards w Respect

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

FWIW ~ just read in Wilders thread that 1.23 had Hotfix-1 & -2

https://www.wilderssecurity.com/threads/new-veracrypt-version-released.389314/page-2#post-2782697

拍手0

Re: VeraCrypt gets Disable Auto-Protect greyed out

Tried -2 and low and behold: no grey!

I found this so hard to believe I had to try the regular version again. Dumb, off course ... At least the uninstall screen shows this nice picture now.

Thx!

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