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Problem Installing VPN on Tab 2

VPN is included in my recent purchase of Norton. However, when I tried to install it on my device payment information was requested. I've already paid. Also Norton constantly "stops working". Please help. Thank you.

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Re: Problem Installing VPN on Tab 2

When you start the VPN app for the first time, you should be shown a Start your Trial button. Below that should be a I already have a subscription link. Scroll down if you do not see it. Tap on that and your paid subscription should be recognized.

Are you saying Norton Mobile Security keeps stopping? What version of NMS do you have? Try going into Android Settings and look for any battery conservation settings. If you find that, turn off any optimizations for NMS and test.

Things happen. Export/Backup your Norton Password Manager data.
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Re: Problem Installing VPN on Tab 2

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