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Norton blocking VPN

Hi

I have Norton security which works fine.

However, I recently installed NordVPN and every time I connect to the VPN - I can no longer access my usual websites as Norton seems to be blocking it. What settings must I change in Norton to overcome this?

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Re: Norton blocking VPN

What OS version are you using?

How have you determined it is Norton blocking you? Is there some message being displayed on the page you are trying to access? A screenshot of that message can help us diagnose the issue.  

Instructions to post screenshots can be found here
https://community.norton.com/forums/how-post-image-forums-0

Things happen. Export/Backup your Norton Password Manager data.
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Re: Norton blocking VPN

Hi - I'm on laptop running Windows 7 professional.

I'm able to access internet but when I connect to NordnVPN - receive the following error message.

拍手0

Re: Norton blocking VPN

Have you checked with NordVPN support to see if they have any suggestions?

I see you are using Obfuscated Servers. Do you have a special need for this? Maybe that is causing your issue. Have you tried other virtual locations in the VPN settings?  From NordVPN support site....

Obfuscated servers - servers that can bypass internet restrictions such as network firewalls. They are recommended for countries with restricted access. This category is available only on our OpenVPN apps: WindowsAndroidLinux and the OpenVPN version for macOS. You can watch this video for a detailed explanation on how it works.

Did you run the Windows Network Diagnostics as noted in your first image?

If you want to check for Norton involvement with this, right click on the Norton icon in your System Tray and click on Disable Smart Firewall. Then test the VPN access to your sites. 

Things happen. Export/Backup your Norton Password Manager data.

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