• コミュニティ内すべて
    • コミュニティ内すべて
    • フォーラム
    • 提案
    • ブログ
高度

お探しの情報が見つからない場合、 フォーラムで質問してください。

このフォーラムスレッドには解決策が必要です。
拍手0

Norton Scan starts during windows 10 login screen - freezes Laptop

I believe Norton Scan are starting during windows 10 login screen  which then is preventing me from login for several hours - only realised this was happening when checking scan history after one such event - If I need to use my laptop I have force a shutdown, reboot and ensure I login immediately ( before scans can start ) - Has anyone noticed this or am i mistaken?  

返信

拍手0

Re: Norton Scan starts during windows 10 login screen - freezes Laptop

Hello Danny. Could you please tell us the version and build of your Windows 10 install? Also the Norton product you have installed and its version.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.752 / N360 Deluxe 22.20.1.69 / Norton Core v.200313_301 on Android 2.23 / Opera GX w/Chrome Extensions
拍手0

Re: Norton Scan starts during windows 10 login screen - freezes Laptop

Hello Danny

Settings>Antivirus>Automatic Protection>Boot Time Protection. If on Aggressive--then lower to Normal. If on Normal---then turn off Protection. Apply on the bottom of page. Restart your computer and test. Please let us know the results.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.2.57 Core Firmware 301 Android App 2.23 Chrome latest version.
拍手0

Re: Norton Scan starts during windows 10 login screen - freezes Laptop

Hi DannyH.

I work for Symantec in STAR CRT. The STAR team delivers the detection engines used by NS. I research issues like yours.

I am sorry that you are having problems with our software. if you are still having this problem, please send me a private message. I would like to get more information about this issue.

Thank you.
T. McCormick
STAR CRT/Symantec

This thread is closed from further comment. Please visit the forum to start a new thread.