FAQ: NortonLifeLock All-Stars

Is the email I received from Zuberance legitimate?

Yes, Zuberance is an approved business partner of NortonLifeLock. Select customers and members will receive an email from nortonlifelock@zuberance.com.

What is NortonLifeLock All-Stars?

NortonLifeLock All-Stars is an exclusive program for NortonLifeLock fans. NortonLifeLock All-Stars is a fun, easy, and rewarding way for you to help your friends and family learn about NortonLifeLock.

How do I change my NortonLifeLock All-Stars password?

Click on the upper right-hand corner where you see your profile image or avatar. Then click on Settings and click Change Your Password field.

How do I change my NortonLifeLock All-Stars email address?

Use the contact form on the hub. Let us know the email address you want to change to, and we can do it for you.

How do I change my user name (screen name)?

Click on your profile image or avatar in the upper right-hand corner of the homepage. Click on Edit Profile and then change your user name.

Why do I need a separate password for NortonLifeLock All-Stars?

NortonLifeLock All-Stars is a special, by-invitation-only program for Norton fans. And this requires a separate password for NortonLifeLock All-Stars.