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NBRT (Norton Bootable Recovery Tool) fails to mount disk drive partition

After accepting the terms and conditions I receive "error occured while accessing target disk drive partition" and can only click OK then it reboots.  the DVD works on other computers so I know it is good.  Please help.

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Re: NBRT (Norton Bootable Recovery Tool) fails to mount disk drive partition

Attaching screenshot of the error.

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